This page is a starting template. Edit it in the admin panel to match how your business actually works, and have it reviewed by a legal professional before relying on it.
Cancelling a monthly service
You can cancel a monthly service at any time. The service continues until the end of the period you have already paid for.
Cancelling a project
If you cancel a project midway, you pay for the stages already completed. Any advance for work not yet started is returned.
Refunds
Fees for work already delivered are not refundable. If we are unable to deliver what was agreed in the quote, we will refund the amount paid for that part.
Ad budgets and third-party costs
Money paid to Google, Meta, domain registrars, hosting companies or other third parties is governed by their policies and cannot be refunded by us.
How to ask
Send your request through the contact page. We reply within two working days.